CTMBE - Business Etiquette

Course Description

Business Etiquette: Building Your Professional Presence

Enhance your business etiquette in just 2 hours with our free online course. Earn a certificate of completion as you learn essential skills such as making effective introductions, creating memorable impressions, and mastering professional handshake techniques. Understand the nuances of using business cards, remembering names, and engaging in various levels of conversation. Gain insights into proper table manners, dress codes, and the significance of colors in professional attire. This course is designed to improve your networking skills and elevate your professional image, providing you with practical tips that can be immediately applied in any business setting.

Course Objectives:

• Define etiquette and provide an example of how etiquette can be of value to a company or organization.
• Understand the guidelines on how to make effective introductions.
• Identify the 3 C’s of a good impression.
• Understand how to use a business card effectively.
• Identify and practice at least one way to remember names.
• Identify the 3 steps in giving a handshake.
• Enumerate the four levels of conversation and provide an example for each.
• Understand place settings, napkin etiquette and basic table manners.
• Understand the meaning of colors in dressing for success.
• Differentiate among the dressy casual, semi-formal, formal and black-tie dress code.